Offer Overview

• This offer guarantees that if we do not meet the agreed-upon results within the specified timeline, you will not be charged for our service fees. The offer applies to our advertising services, including campaign strategy, management, and optimisation.

Eligibility

• This offer is available for new clients only. Clients must sign up for a minimum campaign period of 60 days for the results-guarantee model to apply. Clients are required to provide all necessary data, including customer details such as phone numbers, email addresses, and any other relevant business data, for better targeting and campaign effectiveness. All client-provided data will be handled and protected under Australian data protection laws, ensuring that personal information is securely managed and not shared with third parties without explicit consent. Clients must also provide accurate information about their business, revenue goals, and any ongoing marketing efforts.

Results Definition

• “Results” refer to measurable, goal-driven outcomes defined and agreed upon before the start of the campaign. These could include, but are not limited to:
  • Lead generation
  • Conversion rates
  • Revenue growth
  • Traffic increases to your website
  • Engagement rates (such as likes, shares, comments, etc.)
• The specific KPIs (Key Performance Indicators) will be documented in the initial agreement and will form the basis for evaluating the success of the campaign

Free Service Clause

• If we fail to meet the agreed KPIs by the end of the contract period, we will not charge for our service fees. However, this does not cover advertising spend (platform costs) paid to third-party platforms (e.g., Facebook, Google, etc.). Clients remain responsible for the ad spend throughout the campaign.
• If the results are achieved, service fees will be due as per the initial agreement.

Ad Spend Responsibility

• Clients are responsible for covering all ad platform costs (e.g., Facebook, Google) during the campaign period. These costs are separate from our agency service fees and are non-refundable.

Limited Availability

• This offer is valid for a limited time only and may be discontinued at the agency’s discretion.
• A cap may apply on the number of clients eligible for this promotion at any given time to ensure quality delivery and results.

Client Cooperation

• The client agrees to provide necessary access and approvals, including ad account access, timely feedback, and business data (such as customer contact details) to ensure optimal campaign performance.
• Clients must remain actively involved in their business operations to ensure campaign success, such as maintaining customer service and sales processes.

Amendments and Termination

• Either party may terminate the agreement with 28 days’ written notice. In the event of early termination, any fees for services already rendered or results already achieved may be payable.

Disclaimers

• While we commit to working for free if results are not met, we cannot guarantee specific outcomes beyond the scope of our services, such as external market conditions, changes in the client’s business, or platform algorithm changes.
• This offer does not apply to businesses involved in restricted industries (e.g., gambling, illegal substances, etc.) or those whose products or services violate advertising platform policies.

Dispute Resolution

• In the event of any disputes regarding the results or fees, both parties agree to enter into good-faith negotiations to resolve the matter.

Modifications

• We reserve the right to update or modify these terms and conditions at any time. Clients will be notified of any significant changes. Acceptance By signing the service agreement, the client acknowledges and accepts the terms outlined in this document.

Acceptance

• By signing the service agreement, the client acknowledges and accepts the terms outlined in these T&Cs.